Shipping policy
3. Shipping & Delivery
3.1 Estimated delivery time is 12–16 business days from the date of order confirmation.
3.2 While we strive to deliver within this timeframe, delays may occur due to:
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Unforeseen circumstances (natural events, courier delays, customs, strikes, etc.)
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Serviceability issues or restrictions related to specific pincodes/locations
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Public holidays or high-demand periods
3.3 Kruzcart is not liable for delays caused by courier partners or circumstances beyond our reasonable control. However, we will keep customers informed of any significant delays where possible.
3.4 Customers are responsible for providing accurate and complete shipping information. Kruzcart is not responsible for non-delivery due to incorrect address details provided by the customer.